We offer a 3-day money-back guarantee.? If you are not completely satisfied with your purchase, due to quality, pls contact our salesman and return it to us within 30 days of purchase for an exchange of equally priced merchandise or amend by yourself withour support of accessories. The returning freight concerned is on buyer’s account and the new dipsatchment ours.
 1) Items must be returned in their original condition, with original packing materials and documentation.
2) The display box must be placed inside another box with adequate packing materials to insure the item is not damaged in return shipment.

If your order has been damaged or contains the wrong items, you must first contact our salesman.
Please provide your name, order number and a request for refund or exchange.

Please allow 30 days for your exchange or return to be received and processed.? We strive to process all exchange and return requests within 10 business days of the receipt of the returned product.

We are not responsible for lost returns.? While insuring your package is optional, it is highly recommended.? SFMusicbox.com is not responsible for the cost to insure returned items.

If you have any questions about your return, please contact our salesman.

Thank you for your order!